CIT Summer Series – Maiga Chang – Chatbot in Education

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Part of the CIT Summer Series, Dr. Maiga Chang will present his topic Chatbot in Education :
Online learning and teaching do not mean that putting course materials online and asking students to learn by themselves. It is important to provide students supports when they encounter questions about course content or materials. When students ask their question on a discussion forum in an online learning environment, sometimes there may have no one available at that time to help them due to time differences or study behaviors and needs – for instances some students may have family/children/baby and day job and they might not be able to do their study until late night or weekends. This leads to an obvious conclusion that if a system was in place to provide an automated summary, this could facilitate learning. Having an easily accessible system, which can quickly provide responses, allows students to get information that may have otherwise been difficult to find. In this talk, I will explain how chatbots can be developed and discuss three potential chatbot in education applications: (1) the Ask4Summary Moodle plugin ( acts like an online tutor can automatically answers a student’s question with a summary assembled via matching and retrieving from the stored information; (2) a block-based, visual editing environment to alleviate the burden of knowledge imposed on users wishing to implement chatbots in their use of training and/or as an automated first-level of support; and (3) guardians living in MEGA World (, who provide individual students a way to get their questions explained and the information asked.
Speaker(s): Dr. Maga Chang,

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